RETURN FORM
Please make sure to fill in all the required and mandatory informations.
These information are available on your order confirmation email, sent on your email address.
Otherwise, Hervé Chapelier's company won't be able to accept the return and to proceed to the refund or exchange.
According to the Article L 121-20 and seq. of the Consumer code, any customer who wishes to return an Hervé Chapelier's product must fill out the return form and send it back to the Hervé Chapelier customer service at online@hervechapelier.com within fourteen (14) days after receipt of the order. The customer must ship the products at the address indicated on the return form, in its original packaging or any other protecting packaging, within the fourteen-day period after filling out the return form. The customer will bear the costs and risk of such a shipment. A copy of the Returns Form should be included in the package. Please refer to our CGV to have further information.
Order ID :
Client's name (buyer) :
Order Date :
Email address :
| REF | COLOR | QTY | REASONS FOR RETURN | |||
| 01 | ||||||
| 02 | ||||||
| 03 | ||||||
| 04 | ||||||
| 05 | ||||||
| 06 | ||||||
| 07 | ||||||
| 08 | ||||||
| 09 | ||||||
| 10 | ||||||
1. Please send the filled out return form to online@hervechapelier.com within fourteen (14) days after receiving your order
2. Please ship the products and add a copy of the return form in the package within a fourteen (14) days period after emailing the form to
HERVE CHAPELIER LOVAT
40 avenue Edouard Vaillant
92100 Boulogne Billancourt
FRANCE
